Announcements

Notices [Notice] Revisions to the Shadow Arena Terms of Service
ShadowArena 2020-06-12 19:00 (UTC+9)

 

Greetings, this is Shadow Arena.   

 

We’d like to inform you of the upcoming revisions to the Shadow Arena Terms of Services.  

 

In order to provide you with a more robust and fair game service, the revisions to the Shadow Arena Terms of Service will take effect on July 13, 2020 (Mon).  

  

Please refer below for more details regarding these revisions and to avoid any inconveniences to your usages of our services.  

 

 


 

■ Revisions to the Shadow Arena Terms of Services 

  

- What is Revised: Shadow Arena Terms of Service 

- Effective Date: July 13, 2020  

- Primary Revisions 

  > [Article 15 (Restriction of Usage)] - Adjustments to Sub-Article 3 and Added Violation Details to Sub-Article 6 

   > [Article 19 (Refund of Gcoins for Korean Users) Adjustments to Sub-Article 1 and 2  

- Revision Details 

Article 

Before 

After 

Article 15 (Restriction of Usage) 

 

③ When multiple Users violate the same regulation, the Company may issue warnings, temporary/permanent restrictions, and data adjustment depending on the severity of each User’s violation. 

(New) ③ Depending on the severity of the violation, the Company may impose IP restrictions and PC restrictions in addition to account restrictions.     

 

(Changed) ④ When multiple Users violate the same regulation, the Company may issue warnings, temporary/permanent restrictions, and data adjustment depending on the severity of each User’s violation. 

 

※ With the addition of the new sub-articles, the previous ③~⑧ sub-articles have been changed to ④~⑨ respectively. 

-

(New - Violations) 

 

Impair/Hinder Fair Competition 

1st Violation: Warning 

2nd Violation: 7 Days 

3rd Violation: 15 Days 

 

Article 19 (Refund of Gcoins for Korean Users) 

① The User with a Gcoin balance of 1,000 points may request the Company for a refund for the remaining Gcoin balance.  

  

② In case of the Paragraph above, the Company deducts 10% of the remaining Gcoin balance, including bank transfers and payment agency fees. If the remaining Gcoin balance is less than 10,000 points, a fee of KRW 1,000 shall be deducted. 

① The User with a Gcoin balance may request the Company for a refund for the remaining Gcoin balance. 

 

② In case of the Paragraph above, the Company deducts 10% of the remaining Gcoin balance, including bank transfers and payment agency fees. If the value of remaining Gcoin balance is less than KRW 10,000, a fee of KRW 1,000 shall be deducted. 

 

 

 

Terms of Service Before Revision 

Terms of Service After Revision 

[View] 

[View] 

 

* If you do not express your refusal to the revisions of the Shadow Arena Terms of Services by the effective date on July 13, 2020 (Mon), you will be deemed to have agreed to these revisions.  

* If you wish to express your refusal to the revisions of the Shadow Arena Terms of Services, please apply for “membership withdrawal” or submit your appeal to our [Support]. Please note that membership withdrawal will result in deletion of all your Heroes, Items and other game data, and any deleted data will not be recoverable.    

* If you have any questions of concerns related to the Terms of Services, please contact us via [Support].   

 


  

  

Thank you.

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