Announcements

Notices [Notice] (Completed) November 5 (Thu) Maintenance and Website Maintenance
ShadowArena 2020-11-04 21:00 (UTC+9)

 

 

Greetingsthis is Shadow Arena  

 

The maintenance is now finished, and you can now access the game.

Thank you for your patience during the maintenance; we have sent you compensation as a token of our apology for the inconvenience you may have experienced.

 


 

Maintenance Compensation Details

- Who is Eligible: Accounts created before the maintenance

- Compensation: 1,000 silver 

- Expiration Date: November 12, 2020 (Thu) 23:59

 

* Note 

- If you do not receive the compensation enclosed in the in-game mail before the expiration date, the compensation will expire and no longer be receivable. 

 


 

Greetingsthis is Shadow Arena. 

 

We will be performing our scheduled maintenance on November 5 (Thu). 

 

During the maintenance, you will be unable to access the game service and website.

 


 

■ Game Maintenance Schedule 

Server

Maintenance Schedule

Asia 

November 5, 2020 (Thu) 12:00 ~ 17:00 (UTC+9)

NA 

November 4, 2020 (Wed) 19:00 ~ November 5, 2020 (Thu) 00:00 (PST) 

EU/RU 

November 5, 2020 (Thu) 04:00 ~ 09:00 (CET)  

November 5, 2020 (Thu) 06:00 ~ 11:00 (MSK)  

SA 

November 5, 2020 (Thu) 00:00 ~ 05:00 (BRT)

  Game Maintenance Impact 

Unable to access the game  

 

■ Reason  

Updatefixes, and improvements to certain content 

 

 

■ Website Maintenance Schedule 

Server 

Maintenance Schedule 

Asia 

November 5, 2020 (Thu) 12:00 ~ 16:00 (UTC+9)

NA 

November 4, 2020 (Wed) 19:00 ~ 23:00 (PST) 

EU/RU 

November 5, 2020 (Thu) 04:00 ~ 08:00 (CET)  

November 5, 2020 (Thu) 06:00 ~ 10:00 (MSK)  

SA 

November 5, 2020 (Thu) 00:00 ~ 04:00 (BRT)

 Website Maintenance Impact 

- Unable to access website and Parental Controls site

 

■ Customer Support Maintenance Schedule

Server 

Maintenance Schedule 

Asia 

November 5, 2020 (Thu) 12:00 ~ 14:00 16:00 (UTC+9)

NA 

November 4, 2020 (Wed) 19:00 ~ 21:00 23:00(PST) 

EU/RU 

November 5, 2020 (Thu) 04:00 ~ 06:00 08:00(CET)  

November 5, 2020 (Thu) 06:00 ~ 08:00 10:00(MSK)  

SA 

November 5, 2020 (Thu) 00:00 ~ 02:00 04:00(BRT)

■ Customer Support Maintenance Impact

- Unable to access all services within Support and Parental Control Support page

 

 

* Additional Notices

- The maintenance times are subject to change, extension, and/or early completion. Any changes will be provided as an update on this page. 

- Once the maintenance begins, you will be automatically disconnected from the game, even if you are waiting in-queue or in a match.   

 


 

Thank you

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