Notices [Notice] [Complete] Customer Support and Pearl Abyss Website Stabilization
ShadowArena 2021-09-14 02:58 (UTC+0)



We have completed the stabilization measures for our Customer Support and Pearl Abyss Website.

The following change was made during this time:

● Deleted the 'Remove Parental Controls' button. Please contact Customer Support for future inquiries regarding Parental Control Services.

● Improved the UX of the Sign Up page.

We will continue to do our best to provide better services.

Thank you.



Greetingsthis is Shadow Arena.


We would like to inform that work to stabilize the Customer Support and Pearl Abyss websites

will begin on September 15 (Wednesday). Please check below for details.



Pearl Abyss Website Stabilization


Stabilization Schedule : September 15, 2021 (Wednesday), 17:00 – 18:30 (UTC+9) 

- Please understand that logging in through the launcher may not be seamless during this time. 



Pearl Abyss Support Page Maintenance


Maintenance Schedule : September 15, 2021 (Wednesday), 17:00 – 19:00 (UTC+9)


Customer Support Maintenance Impact

- Unable to access Customer Support Page and Parental Controls Support Page.



We will do our best to provide you with a more stablilized service.


Thank you.