We have completed the stabilization measures for our Customer Support and Pearl Abyss Website.
The following change was made during this time:
● Deleted the 'Remove Parental Controls' button. Please contact Customer Support for future inquiries regarding Parental Control Services.
● Improved the UX of the Sign Up page.
We will continue to do our best to provide better services.
Greetings, this is Shadow Arena.
We would like to inform that work to stabilize the Customer Support and Pearl Abyss websites
will begin on September 15 (Wednesday). Please check below for details.
Pearl Abyss Website Stabilization
■ Stabilization Schedule : September 15, 2021 (Wednesday), 17:00 – 18:30 (UTC+9)
- Please understand that logging in through the launcher may not be seamless during this time.
Pearl Abyss Support Page Maintenance
■ Maintenance Schedule : September 15, 2021 (Wednesday), 17:00 – 19:00 (UTC+9)
■ Customer Support Maintenance Impact
- Unable to access Customer Support Page and Parental Controls Support Page.
We will do our best to provide you with a more stablilized service.
[Notice] [Completed] September 23 (Thu) Game service Maintenance Last modified: 09. 23. 2021 12:00 UTC+9 2021-09-17
[Notice] [Completed] September 16 (Thu) Game service and Website Maintenance Last modified: 09. 16. 2021 15:06 UTC+9 2021-09-15
[Notice] Celebrating 11 Years of Adventures 2021-09-10
[Notice] [Completed] September 10 (Fri) Game service Maintenance Last modified: 09. 10. 2021 18:01 UTC+9 2021-09-10