We have completed the stabilization measures for our Customer Support and Pearl Abyss Website.
The following change was made during this time:
● Improved signing up method with a Steam account so it no longer requires registering a mobile device.
● Fixed the issue where attempting to sign-up without entering your name/date of birth after email verification/agreeing to the terms would prevent the sign-up button from being pressed.
● Changed the "Cyber Bureau" shortcut link and text from the My Page > Login History screen.
We will continue to do our best to provide better services.
We would like to inform that work to stabilize the Customer Support and Pearl Abyss websites
will begin on November 17(Wednesday). Please check below for details.
Pearl Abyss Website Stabilization
■ Stabilization Schedule : November 17, 2021 (Wednesday), 18:00 ~ 20:00 (UTC+9)
- Please understand that logging in through the launcher may not be seamless during this time.
Pearl Abyss Support Page Maintenance
■ Maintenance Schedule : November 17, 2021 (Wednesday), 18:00 ~ 19:00 (UTC+9)
■ Customer Support Maintenance Impact
- Unable to access Customer Support Page and Parental Controls Support Page.
We will do our best to provide you with a more stablilized service.
[Notice] [Completed] November 19 (Fri) Game service Maintenance Last modified: 19. 11. 2021 16:00 UTC+9 2021-11-19
[Notice] [Completed] November 18 (Thu) Game service and Website Maintenance Last modified: 18. 11. 2021 15:00 UTC+9 2021-11-17
[Notice] [Completed] November 11 (Thu) Game service and Website Maintenance Last modified: 11. 11. 2021 16:00 UTC+9 2021-11-10