Notices [Notice] [Complete] Customer Support and Pearl Abyss Website Stabilization
ShadowArena 2021-11-17 07:04 (UTC+0)



We have completed the stabilization measures for our Customer Support and Pearl Abyss Website.

The following change was made during this time:

● Improved signing up method with a Steam account so it no longer requires registering a mobile device.

● Fixed the issue where attempting to sign-up without entering your name/date of birth after email verification/agreeing to the terms would prevent the sign-up button from being pressed.
● Changed the "Cyber Bureau" shortcut link and text from the My Page > Login History screen.

We will continue to do our best to provide better services.

Thank you.




We would like to inform that work to stabilize the Customer Support and Pearl Abyss websites

will begin on November 17(Wednesday). Please check below for details.



Pearl Abyss Website Stabilization


Stabilization Schedule : November 17, 2021 (Wednesday), 18:00 ~ 20:00 (UTC+9) 

- Please understand that logging in through the launcher may not be seamless during this time. 



Pearl Abyss Support Page Maintenance


Maintenance Schedule : November 17, 2021 (Wednesday), 18:00 ~ 19:00 (UTC+9)


Customer Support Maintenance Impact

- Unable to access Customer Support Page and Parental Controls Support Page.



We will do our best to provide you with a more stablilized service.


Thank you.