Announcements

Notices [Notice] Changes to the Privacy Policy
ShadowArena 2022-05-23 07:00 (UTC+0)

 

 

Thank you for your continued love and support of Shadow Arena.

 

In order to safely manage our Players’ valuable personal information, we are making amendments to the Shadow Arena Privacy Policy.

 

Please refer below for the exact details.

 


 

■ Privacy Policy Amendments

 

- Amended Policy: Pearl Abyss Privacy Policy
- Applied Date (Effective from): May 25, 2022 (Wednesday)
- Primary Changes
> Added Black Desert SA to the Consigned Service Providers and Consigned Duties under "3) Partners and service providers"
> Changed the title held by the "Chief Privacy Officer"

- Amendments Details

Article 

Before 

After 

3. Who does Pearl Abyss share your information with? 

3) Partners and service providers  

Consigned Company: Epic Games S.a.r.l 

 

Consigned Service Providers: Black Desert Korea Service  

Black Desert NA/EU Service  

Shadow Arena  

 

Consigned Duties: 

Detect and block hacking and malicious behaviors through service data analysis  

 

Location: Luxembourg 

3) Partners and service providers  

Consigned Company: Epic Games S.a.r.l 

 

Consigned Service Providers: Black Desert Korea Service  

Black Desert NA/EU Service  

Black Desert SA Service   

Shadow Arena  

 

Consigned Duties: 

Detect and block hacking and malicious behaviors through service data analysis  

   

Location: Luxembourg 

(N/A)) 

3) Partners and service providers  


 
Consigned Company: BoaCompra 


 Consigned Service Providers: Black Desert SA Service  


 Consigned Duties: Payment tasks  


 Location: Brazil 

3) Partners and service providers  

 

Consigned Company: Elite Global   

 

Consigned Service Providers: Shadow Arena  

 

Consigned Duties: Perform customer counseling, complaint and other affairs handling, deliver notices, perform customer support tasks  

(in English speaking regions) 

 
Location: Philippines 

 

3) Partners and service providers  

 

Consigned Company: Elite Global   

 

Consigned Service Providers: Black Desert NA/EU Service  

Black Desert SA Service  

Shadow Arena  

 

Consigned Duties: Perform customer counseling, complaint and other affairs handling, deliver notices, perform customer support tasks   

 

(in South America region and English speaking regions of Shadow Arena) 

 
Location:  
Philippines  

Brazil 

3) Partners and service providers  

 

Consigned Company: GURU COMPANY 

 

Consigned Service Providers: Black Desert Korea Service   

Black Desert NA/EU Service  

Shadow Arena  

 

Consigned Duties: Giveaway shipping 

 
Location: Republic of Korea 

 

3) Partners and service providers  

 

Consigned Company: GURU COMPANY  

 

Consigned Service Providers: Black Desert Korea Service   

Black Desert NA/EU Service  

Black Desert SA Service  

Shadow Arena  

 

Consigned Duties: Giveaway shipping 

 
Location: Republic of Korea 

 

10. How do you contact Pearl Abyss? 

Chief Privacy Officer 

 

Name: Jin-Young Heo (Title: CPO) 

Number: +82) 1661-8572 

Email: privacy@pearlabyss.com 

Fax: +82) 031-624-5897 

Chief Privacy Officer 

 

Name: Jin-Young Heo (Title: CEO)  

Number: +82) 1661-8572  

Email: privacy@pearlabyss.com  

Fax: +82) 031-624-5897 

 

Privacy Policy Before Changes Privacy Policy After Changes
[View Privacy Policy] [View Privacy Policy]

* If you do not reject the amended Black Desert Privacy Policy by the effective date of May 25, 2022 (Wednesday) you will be deemed as consenting to all changes.  

* If you do not agree to the changes made to the Privacy Policy, you may apply for 'account deletion' or demur through [Customer Support]. Please note that deleting your account means all your game data, including characters, items, etc., will be erased and any deleted game data cannot be restored. 

* Please contact us via [Customer Support] if you have any questions or concerns about the changes to the Pearl Abyss Privacy Policy. 

 


 

Thank you.