Thank you for your continued love and support of Shadow Arena.
In order to safely manage our Players’ valuable personal information, we are making amendments to the Shadow Arena Privacy Policy.
Please refer below for the exact details.
■ Privacy Policy Amendments
- Amended Policy: Pearl Abyss Privacy Policy
- Applied Date (Effective from): May 25, 2022 (Wednesday)
- Primary Changes
> Added Black Desert SA to the Consigned Service Providers and Consigned Duties under "3) Partners and service providers"
> Changed the title held by the "Chief Privacy Officer"
- Amendments Details
Article |
Before |
After |
3. Who does Pearl Abyss share your information with? |
3) Partners and service providers Consigned Company: Epic Games S.a.r.l.
Consigned Service Providers: Black Desert Korea Service Black Desert NA/EU Service Shadow Arena
Consigned Duties: Detect and block hacking and malicious behaviors through service data analysis
Location: Luxembourg |
3) Partners and service providers Consigned Company: Epic Games S.a.r.l.
Consigned Service Providers: Black Desert Korea Service Black Desert NA/EU Service Black Desert SA Service Shadow Arena
Consigned Duties: Detect and block hacking and malicious behaviors through service data analysis
Location: Luxembourg |
(N/A)) |
3) Partners and service providers
|
|
3) Partners and service providers
Consigned Company: Elite Global
Consigned Service Providers: Shadow Arena
Consigned Duties: Perform customer counseling, complaint and other affairs handling, deliver notices, perform customer support tasks (in English speaking regions)
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3) Partners and service providers
Consigned Company: Elite Global
Consigned Service Providers: Black Desert NA/EU Service Black Desert SA Service Shadow Arena
Consigned Duties: Perform customer counseling, complaint and other affairs handling, deliver notices, perform customer support tasks
(in South America region and English speaking regions of Shadow Arena) Brazil |
|
3) Partners and service providers
Consigned Company: GURU COMPANY
Consigned Service Providers: Black Desert Korea Service Black Desert NA/EU Service Shadow Arena
Consigned Duties: Giveaway shipping
|
3) Partners and service providers
Consigned Company: GURU COMPANY
Consigned Service Providers: Black Desert Korea Service Black Desert NA/EU Service Black Desert SA Service Shadow Arena
Consigned Duties: Giveaway shipping
|
|
10. How do you contact Pearl Abyss? |
Chief Privacy Officer
Name: Jin-Young Heo (Title: CPO) Number: +82) 1661-8572 Email: privacy@pearlabyss.com Fax: +82) 031-624-5897 |
Chief Privacy Officer
Name: Jin-Young Heo (Title: CEO) Number: +82) 1661-8572 Email: privacy@pearlabyss.com Fax: +82) 031-624-5897 |
Privacy Policy Before Changes | Privacy Policy After Changes |
[View Privacy Policy] | [View Privacy Policy] |
* If you do not reject the amended Black Desert Privacy Policy by the effective date of May 25, 2022 (Wednesday) you will be deemed as consenting to all changes.
* If you do not agree to the changes made to the Privacy Policy, you may apply for 'account deletion' or demur through [Customer Support]. Please note that deleting your account means all your game data, including characters, items, etc., will be erased and any deleted game data cannot be restored.
* Please contact us via [Customer Support] if you have any questions or concerns about the changes to the Pearl Abyss Privacy Policy.
Thank you.