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Announcements

Notices [Notice] Known Issues
ShadowArena 2020-07-03 14:00 (UTC+9)

 

Greetings, this is Shadow Arena. 

  

We want to keep you informed regarding the details of the current known issues. 

  

Please refer below to minimize any inconveniences to your gameplay. We will continue to update you through this notice if any additional issues are discovered. 

 

 

● [Herawen/Orwen] Sometimes unable to deal damage when attacking enemies while riding Laytenn in the Ancient Weapons Showdown

 

● Unable to set AI difficulty and select Hardcore mode for when creating a room for an AI match in Custom mode.

 

● The Herawen AI Bot's Fairy Flame (RMB), Seed of Ice (1), and Ancient Dragon's Breath (2) skill damage is set abnormally.

 

● Clicking "Skill & Combo Guide" of the [Hero] Lahn in the Here Selection brings up the "Skill & Combo Guide" of the [Hero] Goyen

 

● Laytenn and Puturum are not summonable in the Sparring Grounds (NA, EU/RU, SA server)

 

● Certain text overlaps the UI when creating a room in Custom mode.

 

● Jump Gate sporadically does not activate normally.

 

● [Herawen] Using RMB with insufficient causes a "Action exceeded allowed range" message to appear.

 

● Trying to use Stun Trap, Matchlock, Sandwich, or Red Dragon's Offering sporadically causes the item to be consumed without it actually being used

 

● Hero sporadically loses Black Spirit transformation before reaching the ground while flying through the air after being killed during the grace period.

 

● 'Invalid ticket' error message when launching the game from the Steam platform
- Restarting the game launcher will let you play the game properly.

 

● Encounter a 'WinLicense' related pop-up window
- After completely downloading the patch, please restart your launcher.

 

  • ● Encountering a Login Page on the Steam Launcher while already logged intoSteam 

- Please try the [Scan Files] option at the bottom of the launcher and restart your game launcher after it’s complete.  

 

 

Resolved Issues

 

접기
● Certain products appearing under the Sale tab in the Shop- Please note, this issue will be resolved during this week’s scheduled maintenance.
● Gcoin icon appears incorrectly
- This issue will be resolved during the next regularly scheduled maintenance.

● Game unexpectedly shuts down when spectating a player's PoV in Spectator Mode

- Please note that this issue does not occur when spectating normally.

● Afterimage of AI Bots does not disappear

● Incorrect instructions for assembling the “Summon Scroll: Ancient Weapon Puturum” in Ancient Weapon Fragments item description

- This issue will be resolved during the next regularly scheduled maintenance.

● An issue where you cannot turn the camera to the right.

- [Menu] > [System Settings] > and clicking on [Reset] will allow the camera to function properly.

● Match records now showing up properly in the [Recent Matches] in-game screen

● Skin names are displayed in the Korean language on the Hero Selection screen

● "No recorded matches" message appears in the Korean language on the Recent Matches screen when accessing it with a new account

● Names of weapons dropped by Tagahl when defeated are displayed differently.

● [Haru] Ultimate Level of Uproot inflicts 1.5 times the damage.

● Frame rate drops when the game window setting is set to "Full Screen" mode.

- For optimal gameplay, we recommend playing the game in Full Screen Window or Window mode.

● [Badal the Golden] The tooltip of the enchanced Helix Cannon incorrectly states the Knockdown time as 0.9 seconds instead of 0.5 seconds.

● The effect icons that are not being applied sporadically appear

● Skill cooldowns are abnormal in the Waiting Room before a match.

● Average Ranking Kill Score is shown as 0
- If you play at least 1 game, the average kill score will appear normally.

● "Verification has expired. Please login again." message sporadically appears when logging in from certain PC Cafes.

- Please note that you can play the game normally after re-logging in, and this issue will be resolved during next week's regularly scheduled maintenance.

● Clicking "Enter Shadow Arena" after launching the game causes an "Account authentication failed" error message to appear

- If you encounter this issue, please try accessing a different server and re-try accessing your desired server.

● Default in-game language is set as Korean

- You can change the language from the in-game Language setting or from the upper-right of the launcher.  

● Hungry Black Spirit spawns and attacks the player even if the player left the Dark Fog within 10 seconds of entering it

● Using Dark Shift (Q) sporadically causes the skill to enter cooldown without it actually activating

● Unable to create a custom room for 1 minute after leaving a custom room you made before it started.

● [Haru] Visual effect for Super Armor/Invincibility appears immediately after casting Thunder Rip even though the Super Armor/Invincibility status is not active

● Control guide appears overlapped when riding Laytenn or Puturum in the Sparring Grounds

 

If you continue to experience the same issue after trying the instructions above, please provide us the exact details via our Customer Support or the launcher’s Report Error function. 

 

We sincerely apologize for any inconveniences, and we will work harder to provide better services. 

 

Thank you.

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